Product Features
Enhance Your Experience
Frequently Asked Questions
Product & Features
Q1: What materials are your office chairs made of?
Our chairs are crafted using high-quality materials like breathable mesh, durable nylon, cushioned foam, PU leather, and heavy-duty metal bases, depending on the model.
Q2: Do your chairs support ergonomic posture?
Yes. Most of our chairs are designed with ergonomic features such as adjustable lumbar support, headrests, armrests, and seat height to promote healthy posture during long working hours.
Q3: What is the weight capacity of your chairs?
Most of our office chairs are designed to support weights starting from 300 kg. Specific models with heavy-duty frames can support more. Please check the product specifications for exact details.
Q4: Are your chairs suitable for long working hours?
Absolutely. All our chairs are ergonomically designed to provide proper lumbar support, helping you maintain correct posture and making them ideal for long working hours.
Ordering & Payment
Q5: How do I place an order?
You can place an order directly through our website. Simply select your desired model and proceed to checkout.
Q6: What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and wallet payments. EMI options are available on select payment methods.
Q7: Can I cancel or change my order after placing it?
Yes, but only within 12 hours of placing the order. Please contact our customer service team immediately to make changes.
Shipping & Delivery
Q8: Do you offer free shipping?
Yes, we offer free standard shipping on all orders across India.
Q9: How long will delivery take?
Delivery typically takes 5–7 business days, depending on your location. You’ll receive tracking details once the order is dispatched.
Assembly & Maintenance
Q11: Are the chairs pre-assembled?
Our chairs require minimal assembly and come with easy-to-follow instructions. Most models can be assembled within 15–20 minutes without special tools.
Q12: How do I clean and maintain my chair?
Use a soft damp cloth to wipe surfaces. For fabric or mesh parts, use a vacuum or mild soap solution. Avoid using harsh chemicals or abrasive cleaners.
Returns & Warranty
Q13: What is your return policy?
We offer a 7-day return window for unused, unassembled chairs in their original packaging. Please review our Return Policy for complete details.
Q14: Do your chairs come with a warranty?
Yes, all our chairs come with a 1-year limited warranty covering manufacturing defects.
Q15: How do I claim warranty service?
You can contact our customer support with your order number and images/videos of the issue. We’ll guide you through the resolution process.
Others
Q16: Can I try the chair before buying?
yes, you can visit our showroom and experience and buy the chair.
Q17: Do you offer bulk purchase discounts?
Yes. For office or institutional bulk orders, please contact our sales team at vpngreens1@gmail.com for special pricing.
Q18: How can I contact customer support?
You can reach us via email at operations@varahachairs.com











